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Q: How does Surrey Homesearch manage to keep its fee so low? Q: Do you look for properties at the lower end of the market? Q: Why should I use your service when I can follow the DIY route - what added value do you provide?
A: If we didn’t get results for our clients, we wouldn’t be in business for very long. Instead, we get further business through client recommendations. We rely on undertaking thorough searches for a lot of happy clients, rather than working for a tiny number of wealthy property buyers who can afford to pay tens of thousands in commission. And finding the right property is almost as exciting for us as it is for our clients. If you would feel happier offering us an incentive payment for finding a property, we would accept it, but frankly it will make no difference to the rigorousness of our search on your behalf.
A:We concentrate purely on Surrey, which we know very well, and where we have had a lot of experience of looking for property and working with local agents. We are actively dealing with the Surrey property market on a daily basis and our office is located near the centre of Surrey, so we have quick access to most properties. Also, our operating overheads are very low – as a dot.com we do not need a flash sales office, expensive marketing literature or front-of-office staff. And most of the time we use the cheapest and quickest method of communicating with clients – email.
A: Yes. We aim to provide this service to any property buyer in Surrey. The cheapest home we have found so far was £200k (a three bedroom ex-council house in one of the prettiest and most expensive villages in Surrey). We also look for properties in excess of £2m. As long as we believe the client’s property requirements can be met within budget, we are happy to undertake the search.
A: Obviously we endeavour to find the client’s dream property as quickly as possible in the three-month contract period as a fast result is cost-effective for us. However, if at the end of the contract, a suitable property has not been found we are usually happy to extend the contract on a monthly basis - i.e. the client does not have to take out a new three-month contract.
A: We make sure clients know about all the relevant properties for sale, often before any other potential buyer. We do the work of contacting the agents and we undertake preliminary viewings of the most suitable properties, thus saving clients’ wasted journeys and time. We provide ongoing advice to clients – for example on locations. We also serve as a friendly support service. Property buyers usually act in isolation, unaware of what is really going on in the market around them, but we are able to give clients the advantage of a wider perspective in terms of local market activity and price movement. Indeed, clients often comment that our ongoing advice is worth our fee alone. Buy time Buy local information Buy experience Buy advice Buy representation Buy contacts |
